Terms of Service Summary
Usage guidelines & student code of conduct
Upon registration, students are assigned standard weekly slots. Batch slots are locked in to ensure dedicated mentor hours. Requests for permanent slot migration must be raised 7 days in advance to allow system re-allocation.
Private 1-on-1 class cancellations require a minimum of 24 hours prior notice to be eligible for a makeup session. Group classes cannot be rescheduled for individual student absences, as the mentor must proceed with the cohort.
Student portal credentials must not be shared. Practice recordings, video uploads, and homework assignments are solely for internal mentor feedback and progress grading. Sharing portal content with third parties is strictly prohibited.
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